Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ec777e ("we", "us", "our" or the "Platform"), accessible at https://ec777e.cam, collects, uses, stores, shares and protects the personal data of individuals ("Users", "you") who access or use the ec777e platform, including through our website, mobile-optimised site and any associated digital services.

ec777e is committed to protecting the privacy of all users, including those accessing the platform from Pakistan and from other jurisdictions. This Policy is written in plain, accessible English to ensure that every user — whether in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or elsewhere — can understand how their data is handled and what rights they hold.

By registering an Account, accessing the platform or otherwise engaging with ec777e services, you acknowledge that you have read and understood this Policy and that you consent to the data practices described herein, where consent is the applicable legal basis. If you do not agree with any part of this Policy, you should cease using the platform and, where applicable, close your Account by contacting support.

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings specified below:

• "Account" — a registered user profile on the ec777e platform.
• "Controller" — the entity that determines the purposes and means of processing personal data. ec777e is the Data Controller for personal data collected on this platform.
• "Cookie" — a small text file stored on a user's device by a website to retain state, preferences or tracking information.
• "Data Subject" — an identified or identifiable natural person whose personal data is being processed; this includes ec777e Users.
• "KYC" — Know Your Customer: the identity verification process required for account compliance and withdrawal eligibility.
• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, IP address and financial identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, deletion or transfer.
• "Processor" — a third party that processes personal data on behalf of ec777e under contract.
• "Sensitive Data" — a special category of personal data requiring enhanced protection, such as identification documents, financial account details or information relating to health.

3. Data Controller

ec777e, operating at https://ec777e.cam, acts as the Data Controller in respect of all personal data collected from users of this platform. As the Controller, ec777e determines the purposes for which and the means by which personal data is processed.

For all privacy-related enquiries, data subject requests or complaints, users may contact ec777e using the details provided in Section 17 (Contact Us) of this Policy.

4. Data We Collect

ec777e collects personal data across several categories, depending on how you interact with the platform. The categories and specific data types collected are described below:

We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs or biometric data) unless strictly required for identity verification under applicable KYC regulations, in which case such data is handled with enhanced security measures and retained only as long as legally required.

5. How We Collect Your Data

ec777e collects personal data through the following methods:

• Direct Provision: Data you voluntarily provide when registering an Account, completing KYC, making deposits, requesting withdrawals, contacting support or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you visit or interact with the platform, including through cookies, server logs and session tracking technologies.
• Third-Party Sources: Identity verification data obtained from KYC/AML service providers during the verification process. Payment data from authorised payment processors. Fraud prevention data from specialist fraud-detection services.
• Publicly Available Sources: In limited circumstances, data that is publicly available and relevant to fraud prevention or regulatory compliance purposes.

6. Data Processing

ec777e processes your personal data for the following specific purposes. We do not process personal data for any purpose incompatible with the purposes listed below without first obtaining your consent or establishing an alternative lawful basis:

• Account Creation and Management: To register, maintain and administer your Account, including processing deposits and withdrawals, managing bonuses and handling your responsible gambling settings.
• Identity Verification (KYC/AML): To verify your identity, age and payment method ownership in compliance with applicable Know Your Customer and Anti-Money Laundering regulatory obligations. Pakistani users should be aware that the identity documents submitted may be reviewed by authorised third-party KYC service providers.
• Payment Processing: To process deposits and withdrawals via your chosen payment method. Payment data is shared with the relevant payment processor on a need-to-know basis only. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made as familiar contextual references for Pakistani users; these providers' own privacy policies apply to any data shared with them during a transaction.
• Platform Security and Fraud Prevention: To detect, investigate and prevent fraudulent activity, unauthorised account access, money laundering and other prohibited conduct.
• Customer Support: To provide assistance via live chat, email or other support channels and to resolve disputes and complaints.
• Responsible Gambling Monitoring: To monitor usage patterns that may indicate problematic gambling behaviour and to facilitate the use of responsible gambling tools such as deposit limits, loss limits, session timers and self-exclusion.
• Marketing Communications (Consent-Based Only): To send you promotional communications about offers, bonuses or platform updates, but only where you have expressly opted in. You may withdraw marketing consent at any time through your Account settings or by contacting support.
• Legal and Regulatory Compliance: To comply with applicable laws, regulatory requirements, court orders and law enforcement requests, including record-keeping obligations.
• Platform Improvement: To analyse usage patterns, conduct testing and improve the platform's functionality, performance and user experience.

7. Legal Basis for Processing

Where applicable data protection law requires ec777e to identify a legal basis for processing personal data, the following legal bases apply:

• Contract Performance: Processing necessary to perform the contract between you and ec777e — i.e., to operate your Account, process transactions and provide platform services.
• Legal Obligation: Processing required to comply with applicable legal requirements, including KYC/AML obligations, tax record-keeping and response to lawful regulatory or court orders.
• Legitimate Interests: Processing necessary for ec777e's legitimate interests, including fraud prevention, platform security, business analytics and responsible gambling monitoring, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific and informed consent — primarily for marketing communications and the use of non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

8. Data Sharing & Third Parties

ec777e does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Personal data is shared with third parties only in the following circumstances and on a strictly need-to-know basis:

• KYC/AML Service Providers: Specialist identity verification and anti-money laundering platforms used to verify your identity documents and screen against regulatory watchlists.
• Payment Processors: Authorised payment processing partners who facilitate your deposits and withdrawals. Only the data necessary to process the specific transaction is shared.
• Game and Platform Technology Providers: Third-party game studios and technology infrastructure providers who supply games and platform components. Such providers process technical and session data necessary to deliver game services.
• Fraud Prevention Services: Specialist third-party fraud-detection and risk-management services used to protect the integrity of the platform and its users.
• Customer Support Platforms: Third-party live chat and support ticketing systems used to manage and resolve customer enquiries.
• Legal and Regulatory Authorities: Courts, regulatory bodies, law enforcement agencies and government authorities where disclosure is required by applicable law or valid legal process.
• Professional Advisors: Legal counsel, auditors and compliance advisors acting under contractual confidentiality obligations.

9. Data Retention

ec777e retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following indicative retention periods apply:

• Account Data: Retained for the duration of the Account relationship and for a period thereafter as required by applicable AML/KYC regulatory retention obligations (typically five (5) years post-account closure in many jurisdictions, though this varies).
• Transaction and Financial Records: Retained in accordance with applicable financial record-keeping requirements, typically for a minimum of five (5) years from the date of the transaction.
• KYC Verification Documents: Retained for the period required by the applicable regulatory framework. Exact periods depend on the jurisdiction of the relevant licence authority.
• Support and Communication Records: Retained for a period sufficient to resolve disputes and for quality-assurance purposes, typically up to three (3) years unless a dispute is ongoing.
• Marketing Consent Records: Retained for as long as is necessary to demonstrate the basis for marketing communications and to honour opt-out requests.
• Technical Logs: Retained for security and fraud-prevention purposes, typically for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with ec777e's data destruction procedures.

10. Cookies & Tracking Technologies

ec777e uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you visit a website. They help the platform recognise your device, remember your preferences and understand how you interact with our services.

10.1 Types of Cookies Used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens and load-balancing cookies. These cookies do not require your consent as they are necessary for contract performance.
• Functional Cookies: Allow the platform to remember your preferences such as language, currency display (e.g., PKR), and responsible gambling settings. These enhance your experience but are not strictly necessary.
• Analytics Cookies: Used to collect aggregated, anonymised information about how users interact with the platform — including pages visited, session duration and device types. This information helps us improve the platform. Analytics cookies require your consent.
• Marketing and Targeting Cookies: Used, where consented, to deliver relevant promotional information about ec777e. These are only activated where you have expressly opted in to marketing communications.

10.2 Cookie Management. You may control cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies or receive a warning before a cookie is stored. Disabling certain cookies may affect the functionality of the platform.

11. Data Security

ec777e implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the ec777e platform is encrypted using industry-standard TLS/SSL protocols. HTTPS is enforced across all platform pages.
• Encryption at Rest: Sensitive personal data stored in our systems is encrypted at rest to protect against unauthorised access in the event of a system breach.
• Access Controls: Personal data is accessible only to authorised personnel who require access to perform their job functions. Role-based access controls and least-privilege principles are applied.
• Two-Factor Authentication: ec777e supports and encourages the use of two-factor authentication (2FA) for all user accounts to add an additional layer of identity protection.
• Security Monitoring: The platform is monitored for anomalous activity, intrusion attempts and security incidents using automated and manual monitoring procedures.
• Incident Response: ec777e maintains an incident response procedure for handling data breaches, including timely notification to affected users and, where required by law, to applicable supervisory authorities.

12. User Rights

Subject to applicable data protection law and any overriding legal obligations (such as AML/KYC retention requirements), you have the following rights in respect of your personal data held by ec777e:

• Right of Access: You have the right to request a copy of the personal data ec777e holds about you, along with information about how it is used.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data held about you.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where consent has been withdrawn, or where processing is unlawful. This right is subject to ec777e's legal retention obligations — for example, AML-related records cannot be deleted before their mandatory retention period expires.
• Right to Restriction of Processing: You have the right to request that ec777e restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes. Where marketing is concerned, you can opt out at any time through your Account settings.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the applicable supervisory authority in the jurisdiction where you reside. Pakistani users should note that data protection enforcement frameworks in Pakistan continue to develop. The Personal Data Protection Bill, if enacted, may create a formal supervisory body in Pakistan.

To exercise any of the rights above, please contact ec777e using the details in Section 17. We will respond to verified requests within a reasonable period in accordance with applicable law.

13. Minors & Age Restriction

The ec777e platform is strictly for adults aged 18 years or above, or the higher minimum age required by the operator's applicable licence jurisdiction. ec777e does not knowingly collect, store or process personal data belonging to persons under the applicable minimum age.

As part of the KYC process, ec777e requires proof of age before processing withdrawals and reserves the right to request age verification at any stage. Where it is discovered that personal data has been collected from a minor, that data will be deleted immediately and the associated Account will be closed.

14. Specific Notes for Pakistani Users

ec777e serves users from Pakistan and is aware of the regulatory and legal context in which Pakistani users operate. The following specific notes are provided for clarity:

• No Government Endorsement: ec777e does not claim that its data processing practices are approved, endorsed or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, the Federal Investigation Agency (FIA) or any other Pakistani authority.
• Payment Data References: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made as familiar contextual references for Pakistani users. When data is shared with these payment providers during a transaction, their respective privacy policies govern that provider's handling of your data. ec777e does not represent that any of these providers endorse or support gambling transactions.
• Local Data Legislation: Pakistan's data protection framework is evolving. ec777e monitors developments in Pakistani data privacy law — including the Personal Data Protection Bill — and will update its practices as required. Until a comprehensive national data protection law is in force, ec777e applies the data protection standards described in this Policy.
• Gambling Law Context: ec777e acknowledges the Prevention of Gambling Act, 1977 and associated laws. This Policy does not constitute legal advice. Pakistani users are encouraged to understand their obligations under applicable local law before using the platform.

15. International Data Transfers

In the course of providing its services, ec777e may transfer personal data to countries outside the jurisdiction in which the data was collected — including to countries where ec777e's technology providers and KYC/AML partners are based. Such transfers may involve data being processed in jurisdictions that do not have data protection laws equivalent to those in your home country.

Where personal data is transferred internationally, ec777e implements appropriate safeguards to protect that data, which may include:

• Contractual data processing agreements incorporating standard clauses;
• Transfers to countries recognised as providing an adequate level of data protection by applicable regulatory frameworks;
• Binding corporate rules where applicable; and
• Other lawful transfer mechanisms as recognised under applicable data protection law.

16. Changes to This Privacy Policy

ec777e reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform functionality. Where changes are material, we will provide advance notice via the platform or by email to your registered address before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the platform following notification of changes constitutes acceptance of the revised Policy.

17. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact the ec777e Data Protection team using the details below. We request that all privacy-related enquiries be submitted in writing to ensure an accurate and documented response.

When submitting a data subject request (e.g. access, erasure or rectification), please include your Account username, registered email address and a clear description of your request. ec777e may need to verify your identity before processing the request.